The Cost to Serve Analysis template

A new home for the Coupa Supply Chain documentation

Starting with Supply Chain 42, our documentation will be located on Coupa Compass. The help here will continue to be accessible for the foreseeable future, but will no longer be updated. If you need a Compass user account, contact your company’s Designated Support Contact (DSC).

You can access new and updated Supply Chain documentation in the following location on Compass:

https://compass.coupa.com/en-us/products/supply-chain-design-and-planning

The Cost to Serve Analysis template

The "Cost to Serve Analysis" sheet is a template designed to showcase the outputs of the "Cost to Serve" table from a Supply Chain Guru model. It provides users with a foundation for visualizing the costs to fulfill customer demand. You can duplicate and modify this template according to your needs.

If the visualizations are not automatically populated, make sure the model inputs and outputs align with the columns specified in each visualization.

We recommend that you edit the sheet with the “Advanced options” toggle turned on. This toggle is located in the upper right corner of the sheet. These instructions assume that the toggle is on.

See Customizing templates for more customization suggestions.

Cost to Serve Analysis Dashboard

Visualization	Description
Filters	The sheet can be filtered by the following elements: Scenario Product Name Finished Good Customer Name As you make selections, the visualizations in the sheet update to reflect your choices. You can close the filters to free up space on your dashboard. Click the red X to the left of the filters to close them. To reopen the filters, click .
Cost Break Down graph	This graph displays the cost to serve by cost type.
Unit Cost To Serve Distribution graph	This graph displays the distribution of unit cost to serve across customers by product.
Unit Cost To Serve Average vs Stdev graph	This graph displays the average cost to serve for each product by the standard deviation of the unit cost to serve.
Cost To Serve Details table	This table displays the cost to serve details for products by path, lane, and period.

Last modified: Tuesday March 25, 2025

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