Managing your licenses
Supply Chain Guru X licenses can be viewed from the Help menu. If you do not have a license, you can request one. Licenses must be activated in order to use Supply Chain Guru X.

- In the main menu, select Help > About. You see the About form.
- Click Manage Licenses. You see the License Manager form. The form displays details about your current Coupa product licenses, including Expiration dates.
- You can use one of the available options to license the product:
- Internet activation using an authorization code
- Update licenses from file
- Request License via email
If a problem occurs when applying the license, you will see a message indicating there has been a problem. Please contact our License Manager if you have any problems with your license: licensing@coupa.com

- Run Supply Chain Guru X. You see the Welcome to Supply Chain Guru X form.
- Click Register. You see the License Manager.
- Click Register. You see the Register Coupa Products form.
- Select Request License via Email.
- Provide the requested information:
- First Name
- Last Name
- Institution
- Phone
- Click Next. You see a window with system information that you must supply to Coupa.
- Click Send. This copies the information into a new email message using your email provider. The message will be sent to:
- You will receive a license file or authentication code from Coupa. You can then follow the instruction for Activate your license with a file or Activate your license with a code to register the product.

When you use this method to activate your license, you must first obtain an authorization code from Coupa.
- Obtain an authorization code from Coupa.
- Run Supply Chain Guru X. You see the Welcome to Supply Chain Guru X form.
- Click Register. You see the License Manager.
- Click Register. You see the Register Coupa Products form.
- Select Internet Activation using Authorization Code.
- Enter the code you received in the Authentication Code field and click Update.

You will typically use this type of license activation to enable additional functionality in Supply Chain Guru X. When you use this method to activate your license, you must first obtain a license file from Coupa.
- Obtain a license file from Coupa and copy this file to your computer. The file can be located in any folder.
- Run Supply Chain Guru X. You see the Welcome to Supply Chain Guru X form.
- Click Register. You see the License Manager.
- Click Register. You see the Register Coupa Products form.
- Select Update Licenses from File.
- Click the browse button and navigate to the folder where you copied the license file from Coupa.
- Select the file and click Open, then click Update.
Last modified: Wednesday May 15, 2024